SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EUROCARFIT : Retrofit Upgrades for your Car (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eurocarfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fitted in my F22 2018, fitting is nice since it is nog for F22, mounted with 1 strip of double sided tape and sits perfect :) easy DIY and finished the job within one hour
Good charge for mobile High speed charging well being strongly recommended
Fits 1A and works great!!! Lighter fitted!
Perfect fit for my car. Works perfectly
Externally everything is neat. Looks good. Additional feedback after installation.
Everything clearly came the video instruction very handy put it itself with the help of a blade that is included. The phone charges.
Good
Perfect
dose not work in a 2019 BMW 220d will not fit and plugs are different
Everything is fine, the quality of performance, got up like a native, everything is great, thank you
works perfect,easy to install
good quality.
very good.
very good quality.
ok
Exactly as described. Only thing that had to be done was adjust all 4 tabs on back of item to allow secure fit
The thing works. Approached the F30 well. When installing, I demanded to modify the file in the literal sense, the panel with cup holders, where charging is put, as without refinement The Wire clings behind the sliding cover. The charge speed is not high, but it is normal for wireless charging.
Break the first took some older then the installation is star month difficulty being stability
Good packaging foremost correct. Earlier than expected.
Product not working
all good fits fine works 100% BMW f31
Goodyear
Thans you for fast shipping. product have a very hign qualitiy I'Recomended this
Everything is simply put in the state of the city, lichet potrebno acutely znimati buttons control the checkpoint.
Easy to fit with the help of Youtube videos. Looks good.