SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EUROCARFIT : Retrofit Upgrades for your Car (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eurocarfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic product, I hope q lasts many years
Perfect is easily installed following the manufacturer's instructions in about 15 minutes and remains super.
Super
Wire colors do not match the instructions. Installation is simple. Wish do the same for doors.
Almost perfect the light is a bit more gra than the hollow but it is mountable
super!!
It is installed in 10 min, recommended Product mounted on mercedes c Class 2015 fast shipping store 100% recommended
Very bright leds.. Maybe even too bright. Looks nice though. Wire harness to comes with it doesn't fit for w205 C sedan 2015 but easy enough to take power from original center console lighting. - need to cut some wires to get connection +/- very bright led leads
It comes perfect, description and installation as in 5 min video. Mounted
2019 C200 gasoline ferry in well Busin ~ Wow Install ten minutes.
Easy to install, good color and fit. Shipping very fast. I installed it on a w250 c180 facelift 2019 without any problems
Absolutely perfect and easy to assemble. Result assured
Looks awesome, the wiring wasn’t accurate but any good car electrician will get it sorted with the cigarette lighter connection - car looks a lot more posh and slick
Perfect fit !
It reached Russia in 25 days. Plug fit, Machine C-Class 2019, the problem is only that red is "-" and black is "+"
Has all super gwklapt. Am very satisfied
Assembly is very simple and successful
All well store recommended and item also
It came very fast. In 7 days to Amsterdam. I haven’t open the packet yet. I will put some more reviews after installing.
fitted nicely thank you store
I 've mounted them in just 20 minutes. Usually well, good light and with its original connectors.
Arrived ahead of time. Great product
Super thanks… Top
Super product install in my Mercedes class c w205 Coupe
5 Estrelas