SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EUROCARFIT : Retrofit Upgrades for your Car (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eurocarfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this is my second order. very fast shipping and exactly as described
Recommend product
All right, the box came wrong, but it's a transport thing.
The holder is good. Heavy and large iPhone 12 pro keeps well, even, on a ground Drog. Very well attached to the glass. Sucker-reliable. The material is plastic. The width and depth of the holder can be adjusted to the dimensions of the phone. I buy a second Holder from this store, because the first holder passed the test dear. Quality is good. That's why I took my wife's car. Product and seller recommend!
28-04-2021 ordered and on 07-05-2021 in house. Fast delivery. Product only have not used, but that goes do happen. It looks good.
Elsőre nem gondoltam, hogy a műszerfalon meg fog maradni a nem sima felületen, de amióta feltettem sütötte a nap is. Teljesen jónak tűnik. Stabilan tart.
Large box Okey
Normal holder. I haven't put the sucker yet. Only on the ventilation grid
Perfect product and Perfect Service
First order came with not including handle but store Fast dosłał correct. Recommend
The suction cup is hydrogel (sticky) on the panel. I am happy! It came to Krasnoyarsk quickly!
acaba de llegar, bien embalado y antes del tiempo de finalización del pedido, el vendedor envío rápido el pedido y el producto es bueno me gustó.
Delivery is very fast to Yekaterinburg. The box is crumpled, but everything is whole. The goods are worthy for such a price. Recommend.
Super good, it sets hard and doesn't fall into the car (glass). The mobile hooks it up phenomenal. We have tried many and always wrong, instead this support conquered us, it does not fail, it does not fall, the mobile goes safe. Recommended!
Bracket Super took 2 in 1 really liked for any size of the phone, delivery bomb 2 weeks and it's in Bashkortostan, the track was fully tracked, the store is well done. I advise everything is easy to remove and put.
It looks like the picture looks good I haven't approved it yet
The box came crumpled, inside everything is whole, small smell, everything looks reliable
Нормальный держатель, на вид качественный. Пришло все целое, даже коробка не помялась. Две недели до Новосибирска. Товар и продавца рекомендую.
I asked for the suction cup guy and the one put in the grids. The suction cup looks powerful, it's also like sticky but it doesn't leave residue, it moves the mobile quite well and you can put it in many positions. The one on the grid is a little more limited in motion but still the part where the mobile goes moves very well and with total movement as long as it doesn't crash with some part of the car The clamp that holds the Mobile seems a little loose, but it gets it right. I haven't tried it in motion to see how it goes with bumps. I'll reassess in a while
21.04.01 ~ 21.04.08 (days) $6.98
The parcel came very quickly, everything corresponds to the description. Thank you!
The box came crumpled, but inside like everything is whole :) visually the quality is normal. Delivery to Ukraine 20 days (it came to mistestospress). Recommend
Exelent quality arrived in Holland in less than a week, well packed and no problem any. Recommended.
I like it very much, it matches the product description, be satisfied, super happy with this purchase and the product, I am well installed and apparently good material.
Excellent thing, keeps reliable, really liked it. The quality to the touch is good.